Don’t Make These Novice Web Design Mistakes

March 20th, 2010

What Not to Do on Your Business Website

By Chris Crum – Mon, 02/22/2010 – 3:44pm.

Don’t Make These Novice Mistakes

While the need for even having a website has come increasingly into question (don’t get me wrong…I still suggest having one in most cases), there are a lot of things to avoid if you are operating one. Frankly, a really bad web site can be worse than not having a website at all.

We were contacted by Yola, with some dos and don’ts for websites, that seemed worth passing on to SmallBusinessNewz readers, particularly those with limited web experience or expertise.

Here are a few don’ts from Yola:

- Don’t add music to your site that plays automatically; use a media player and allow users to turn it on and off as they wish!  

- Don’t add objects that flicker and flash; these are harsh on the eyes and can negatively affect people who suffer from certain types of headaches and seizures!

- Don’t use dashes in your domain name – people forget where to put the dash!

- No “Under construction” signs! Don’t publish your site or section until it is complete.

- No junky advertising – it makes your site look cheap and your product less professional!

Designers are well aware of these rules, but let’s face it  – not everybody has the funds for a professional designer, and a lot of small businesses find themselves working with very limited resources and a do-it-yourself mentality. There’s nothing wrong with that, unless customers can obviously tell that’s the case.

In this post, Yola also names the top five sins business websites make without knowing it.

They are:

1. Writing content that focuses on features instead of benefits

2. Not making your business website search engine friendly

3. Failing to keep your business website fresh

4. Not having a call to action

5. Making it too hard for customers to buy from you.

These are not bad things to keep in mind. That last one is probably the most important of the list. Usability is imperative. Here are some tips for keeping your customers from leaving your site too early.

InfoKwik Web Design, SEO and Hosting Kansas City

Create A Powerful SEO Plan In 10 minutes

March 19th, 2010

How To Create A Powerful SEO Plan In 10 minutes

How To Set Proper Goals?

User: OK, I am a SEO specialist and I need to create SEO plan for a new client. The task is pretty straightforward, but there are so many options! What do I need to do first? And what operations don’t matter?

Yes, there are too many options and it can be very hard to set primary goals that will get your SEO project to the top of search results. SEO experts are likely already provided you with recommendations that contradict with each other.

  • Disregard the SEO stuff. Content is king!
  • Content doesn’t matter. Page Rank does!
  • You need more backlinks. We will create them for you. Sign In here for $1500.00

Sounds familiar?

Things don’t need to be so complicated. It’s seems to be evident that you are not the first person who faced this issue and, thus, your SEO plan is not required to be a something the world have never seen.

You need to simply review sites already created by your competitors and perform the same operations they did in the past

Step #1: Investigate the Competition

Let’s say you have a site that sells hats. The users find your site by entering ‘buy hat’ in Google. You know that your goal is to be at the first place in the search results each time the users enter ‘buy hat’ keywords.

What operations do you need to perform to be at the first place? Let’s see how your competitors managed to do this:

  • Open Google and enter ‘buy hat’.
  • Open the page that appears at the first position in search results.
  • Write down the PR of the page you entered.
  1. NOTE: Google Toolbar is required to get information on the PR. If you don’t have Google Toolbar installed, follow the URL: toolbar.google.com.
  2. Get information on the competitors’ backlinks by entering the following query in Google:”CompetitorSite.com” -site:CompetitorSite.com and write down the value
  3. Does the competitor has keywords in Title?
  4. Does the competitor has keywords in URL?

Step #2: Process The Results

As a result of operations above you should have a list with neat goals. It is clear that in order to be at the first position in the search results you need to

  1. Obtain PR 5.
  2. Get 47,400 links to your site (gosh!).
  3. Create the pages with words ‘buy’ and ‘head’ in title and in the URL.

Follow the recommendations above, get your site to the top and be happy!

PS By the way, our new tool Google SEO Recommendations performs the operations listed above automatically. It also provides you with SEO-recommendations.

Gushchin Dmitry is the creator of Easy SEO Tracking service. The service allows users to track the SEO parameters of theirs sites.

Hitwise Data Center

March 15th, 2010

Hitwise Data Center

Top 20 Websites & Search Engines Top 20 Websites for Travel, Social Networking, Banking and Real Estate

InfoKwik Web Analytics, Search Engine Marketing & Web Design since 1997.

Google Maps Incorrectly Indexing Company Info

March 15th, 2010

by Laurie Sullivan

Google Maps/More about this place

Google Maps could start generating substantial revenue for the Mountain View, Calif., company and related businesses, but the search engine will need to more closely tie the app to geographic-location targeting on mobile and work out the bugs. According to several SEO professionals patiently waiting for a fix, citations have been spotted showing up under the wrong business in Google Maps.

Matthew Hunt, founder of Small Business Online Coach, first pointed to the problem after noticing the disappearance of citations he posted under the More About This Place section in Google Maps for Diana’s Seafood.

After searching, Hunt found phone numbers, addresses and reviews that had been indexed and sourced under reviews under a completely different business unrelated to his client. Hunt explains that one workaround for the problem requires the business to claim the information in Google Maps under “business owner.” But that means disrupting the listing of the business under which his client’s information now appears. Some indexed information in Google Maps comes from Yelp, which provides user reviews and recommendations of top restaurants, shopping and Entertainment.

The glitch could have a negative influence on search query rankings, Hunt says. He believes citations play a factor in rankings for Google Maps when the local company serves up information in organic search queries on google.com.

One conspiracy theory has been that hackers hijacking the listings have got the upper hand, but SEO Google Maps guru Michael Blumenthal knows better. At one time Blumenthal thought he generated the page that confused Google after tracking back and fixing errors that caused misapplied citations on two of his clients. Many other similar incidents have occurred as he waits for the six- to eight-week cycle for Google to index information, so he’s wondering if there’s another way to force the change.

Search engines need to take some responsibility for errors in organic queries. Blumenthal says Google’s aware of the problem, but he’s seen no word yet from the company on a solution. Imagine if your company listed incorrect telephone numbers, address or reviews. Blumenthal says the biggest problem occurs when people search for information on emergency services — hospitals, pharmacies, or ambulances — and get wrong information. It happens.

Blumenthal tells me issues with citations in Google Maps first surfaced a couple of years ago, but the company quickly solved the problem. Then in fall 2009, as Google began to categorize social commentary as reviews commentary, capturing more data and adding it to clusters, the result was also misapplied citations, he says.

“It wasn’t one piece of the database cluster that moved, but a whole tree or branch of the cluster,” Blumenthal says, acknowledging he lacks expertise in database design. “I’m not sure technically how that happened, but it did. When Google indexed the link on my site, when it made the initial mistake, they brought all the other citations over.”

Citation, one ranking factor, hasn’t affected Blumenthal’s clients. He believes Google somehow accessed the information from social commentary more liberally and disrupted the placement of citations.

“This is Google’s secret sauce, their black box, a way to avoid spammers,” Blumenthal says.

1 person recommends this article. 

One comment on “Google Maps Incorrectly Indexing Company Info”

  1. Clark Mackey from Sparkdog Better Findability

    commented on: March 15, 2010 at 4:27 PM
    Amen! The emperor, Google Local, has no clothes as far as I’m concerned. I have multiple clients with confused or conflated Google Local listings. It’s a mess, and it’s not fair to anyone. Example: spend months building reviews and then have those reviews assigned to a competitors listing. This kind of thing is happening a lot – errors in claimed, carefully maintained listings. Google Local needs to start with a way to be contacted about problems, other than post and pray on Google webmaster forums.

Unlock your local business listing on Google. It’s free.

March 14th, 2010

Unlock your local business listing on Google. It’s free.

Manage your local listing

Edit the content of your Google listing, add it for the first time, and delete old locations. Make sure your information is correct, and see it on your Place Page. Engage potential customers

More people search locally on Google than anywhere else. Show them coupons, add videos and photos, and even post real-time updates. See the results

Log in anytime to see how many times people have viewed your listing, what actions they took, and where they came from in your local area.

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Google To Increase Abuse Alerts To Webmasters

March 3rd, 2010

Google To Increase Abuse Alerts To Webmasters

Mar 1, 2010 at 8:22pm ET by Matt McGee

Saying that web site hacking and other forms of abuse is on the rise, Google has announced plans to step up the notifications it sends to webmasters when the company finds these problems.

Beginning this month, Google will use the Message Center area in Google Webmaster Tools to notify site owners about

  • Spammy or abused user-generated content
  • Abused forum pages or egregious amounts of comment spam
  • Suspected hacking

When possible, the alerts will include specific pages that Google believes have been compromised by a third party.

In order to receive the alerts, webmasters obviously need to be signed up and have verified their site(s) in Webmaster Tools. Site owners who haven’t done that yet will be able to retrieve messages from Google going back a year.

Google is a dangerous monopoly

March 3rd, 2010

Google is a dangerous monopoly — more than Microsoft ever was

By Joe Wilcox | Published February 24, 2010, 2:09 AM

The European Union’s preliminary antitrust investigation of Google isn’t the least surprising. But the timing is shockingly foreshadowing.

In December 2007, when Google announced the DoubleClick acquisition, I blogged: “The Google Monopoly Begins.” I asserted that the acquisition would change everything about Google’s search and advertising dominance and perceptions about the company’s growing status as gatekeeper to all online information. The preliminary antitrust investigation comes as Google makes major changes to DoubleClick with hopes of boosting its display advertising business. The changes mark the final Googlefication of DoubleClick — or the realistic, final integration of the acquisition into Google.

I don’t believe in coincidence. More than two years ago, I asserted that DoubleClick marked the real beginning of the Google monopoly. The same week Google begins to flex that monopoly, the European Union starts informally investigating the information company. The European Competition Commission is taking seriously three competitor complaints, made by, according to a Google blog post: “UK price comparison site, Foundem, a French legal search engine called ejustice.fr and Microsoft’s Ciao! from Bing.”

For clarification, after I posted, the European Commission released statement: “The Commission has not opened a formal investigation for the time being.” Right. It’s preliminary, subject first to Google’s response about the three complaints. In the Google blog post, Julia Holtz, senior competition counsel, asserted: “We will be providing feedback and additional information on these complaints,” presumably to the European Commission. Microsoft’s antitrust problems in Europe started in the late 1990s from a single complaint made by Sun Microsystems (now absorbed into Oracle).

Coincidence or not, the European Union is starting too late. Too much has changed in Google’s favor since December 2007. The acquisition should never have been approved by European regulators. The mess they’ll be cleaning up is one they helped create. I blogged 26 months ago:

The Google monopoly could be prevented, just as the Microsoft monopoly could have been. To be fair, monopolies aren’t necessarily bad, and they certainly aren’t illegal in the United States. But Google is positioned to fulfill the decade-old predictions made about Microsoft but as a more dangerous and consumer harming monopoly. Google’s monopoly would be over information, and there is just too much opportunity for abuse. DoubleClick significantly cranks up the potential volume of abuse.

Much has changed; since the DoubleClick acquisition was announced, Google:

  • Released the Chrome Web browser, which in less than 18 months reached version 5 beta.
  • Launched the Android mobile operating system, which sales rose 961 percent year over year in 2009.
  • Announced development of a new operating system — Chrome OS — for mobile devices, including netbooks.
  • Negotiated a deal (now being scrutinized) for making millions of books freely available online via Google search.
  • Increased search share on mobile devices, bolstered by new location-based search, local search, mapping and other services.
  • Erected a mobile applications stack, by leveraging together Android, Chrome, disparate Google Web applications and search services.

That’s a short, condensed list. But their meaning simply stated:

1) Google is expanding a monopoly over Web search and arguably trying to extend it into several adjacent markets, including display advertising, desktop operating systems, mobile operating systems, mobile Web applications and Web browsers. Microsoft’s antitrust problems started with leveraging its Intel-based desktop operating system monopoly into the market for Web browsers.

2) Google’s free business model is disrupting many, major established informational industries by reducing their contents’ value to zero — subsidized by search and adjacent services from which Google profits. While analyst estimates vary, the most reliable put Google’s online advertising share at about 90 percent in the European Union.

3) Recent Google activities raise serious questions about trust, such as Buzz privacy settings. Can Google be trusted with all this information? Buzz demonstrates Google’s increased willingness to put its interests ahead of customers. Likewise, ongoing tweaks to the search and keyword business model, technology or terms of agreement put Google’s interests before partners.

A Monopoly Matures

In my December 2007 post declaring the Google monopoly, I gave five reasons it matters. I’ll reiterate four of them here:

Google is the information gatekeeper. The US Justice Department went after Microsoft in May 1998 partly out of fear the company would become the Internet’s gatekeeper. That never happened with Microsoft, but it most certainly is occurring with Google. Its business is all about profiting from information. For years, I’ve argued that Google is not a search company. Google is an information company, with search being a means to an end — the end being information around which the company sells keywords and advertising. Google’s search share reaches 70-80 percent or more in some geographies, according to combined analyst reports.

Google’s business is rife with conflict-of-interest. Google provides through search the road leading to a destination, then profits from many of the businesses established around it. Additionally, as I explained 26 months ago:

Google doesn’t just offer search, but advertising, keyword search and demographic services around information and businesses pay for this stuff. DoubleClick will greatly enhance the latter activity. Marketers are hungry for demographic information, and they’re willing to pay for it. Google provides the door, checks who’s coming inside and can pass that information onto marketing paparazzi. The temptation to mine the information will be huge, and that temptation will increase as Google matures, its growth slows and its stock falls to earth.

Google leaches off the good work of others — for free. As I explained 26 months ago:

Google produces nothing. Shall I repeat that statement? The company’s core business is about search and advertising, which relies on the content of other people and businesses. Google doesn’t own the information from which it makes nearly all its revenue. Google is the middleman of the information, which it takes for free. At least Microsoft produces software and makes money off the licensing. Microsoft owns what it sells, but not Google.

Google abuses the intellectual property rights of others. “Google’s information grubbing ways come without any asking permission,” I wrote in December 2007. “In one sense, people want their Web sites to be found, for information to be mined. But they’re not compensated for something for which Google makes oodles.”

Much has changed — for the worse — since Google announced the DoubleClick acquisition. A late-2009 Fair Syndication Consortium study found that over one 30-day period 75,195 Websites published unlicensed content lifted from newspapers. Additionally, 112,000 unlicensed “full copies of U.S. newspaper articles were found on sites across the Internet.” The profit motive: Search-driven revenue, with Google accounting for “53 percent of the total monetization.” Interestingly, “38 percent of the sites were ranked in the top 100,000 most trafficked sites.” Google’s business model essentially allows — and even encourages — further intellectual property abuse.Better stated: Stealing.

Wrapping up, Google is a dangerous monopoly. Being a monopoly isn’t illegal in the United States, although in Europe it seemingly is so (because of weight given to competitor complaints). Being dangerous doesn’t necessarily mean acting dangerously. But the potential is there. How dangerous a company do you see Google — or not?

The latest market share numbers from Experian Hitwise are out

February 12th, 2010

Hitwise Announces January Search Market Share Numbers

The latest market share numbers from Experian Hitwise are out, and they look a lot like the numbers did back in November. Here’s the new chart covering market share for the month of January:

hitwise

As you see, Google and Yahoo dropped slightly from December, while Bing gained month-to-month. But if you go back a couple months, what you’ll see is that Google and Bing both returned to numbers that were very similar to two months ago. Here’s the chart from November:

november-hitwise

So, while Bing looks good with a 5% gain from December to January … the January number is barely better than back in November.

Meanwhile, looking back over a few months this way shows Yahoo’s continued slide, a trend that Greg Sterling pointed out earlier in his roundup of the latest comScore search share numbers.


Matt McGee is the Search Engine Land Assignment Editor, and offers search marketing consulting and training to businesses of all sizes. He blogs at Small Business Search Marketing and HyperlocalBlogger.com.

See more articles by Matt McGee >

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Google Places Adds Nearby Places You Might (not) Like

February 7th, 2010

Google Places Adds Nearby Places You Might (not) Like

Category: Google Maps (Google Local) – Mike – 11:51 am

Will Scott of Search Influence has pointed out a new “feature” on a business’s Places Page that is sure to infuriate more than one SMB. Right below the review section of the Places Page, Google has added a new section titled (with no little irony): Nearby Places You Might Like. This screen shot of the Places Page for a jeweler in Buffalo, Barbar Oliver & Co. Jewelry:


Since it was introduced, Google has promoted their Places Page as an alternative landing page for a business and it was highlighted as such during their Local Listing Ad test last year. There isn’t an SMB in the universe that has invested in maintaining and highlighting their Places Page that wants nearby competitors listed on that very same page.

It is an interesting choice of upgrades to the Places page for Google to make. Clearly, from their point of view, they need to make the Places Page a beginning point to a users experience with Google not an ending point. As they have directeded more traffic internally to the Places Page instead of the list view in Maps, I am sure that they have found that users have no obvious place to go from there. The user interface to view more pages within Maps is not very noticable and most of the links on the page lead off site. Obviously, not a great strategy if selling more ads is the goal.

Google could have chosen, in the past, to highlight a business’s Places Page in the main index but choose not to. Now, when a user does arrive at the page for a business there is a choice to visit competitors Place’s Pages as well as other nearby businesses. In a strange interface convention, the link to a Nearby Places You Might (not) Like is selected it opens a new window in a very un-google like fashion.

Clearly, moving forward, Google is hoping to make the Places Page and elements on it more visible. They are also hoping to monetize this by enticing owners of the pages to either advertise or enhance their local listing. It seems to be an incredible bone head move if that is their plan to wave a red flag in these very same owners faces prior to that move.

This move will be perceived as “evil” regardless of their motivations and goals. One can only hope that it is a test of very limited duration and not a new, permanent part of the Places Page

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8 Opportunities To Optimize Content Beyond Local Listings

January 31st, 2010

8 Opportunities To Optimize Content Beyond Local Listings

Not to beat a dead horse, but as I said in my last column, I think 2009 was truly a watershed year for local search. Between Google’s introduction of the generic 10-pack, its beta test of local listing ads, dramatic improvements to Bing’s Local Listing Center, and numerous partnerships throughout the industry— all of these developments and more have placed increased focus on local search and its integration into organic search results.

Traditional search marketers far and wide – including some of the absolute best in the industry – have recognized that the 10-pack/7-pack has changed the game for them and have voiced their (mostly negative) opinions. Many of their criticisms, such as weak IP targeting in rural areas and lack of relevancy of certain 7-packs have plenty of merit.

Despite the outcry from marketers, however, I think we’re going to see even more local search results popping up in 2010. There’s still a wide gap between the number of searches with local intent (or possible intent) and the number of local results being returned.

Back in 2008, and probably even earlier, Danny Sullivan predicted we might eventually see organic results for certain phrases displaced entirely by local ones, and the trend towards personalization certainly suggests that we’re headed that way.

But these results may not always take the form of a SMB or Local Business Listing set. There are plenty of other location-sensitive result types that may start to get increased visibility, especially at Google, in the coming months.

Local news

For the intelligent newspapers that aren’t actively trying to block the search engines, location-sensitivity is probably going to get them more visibility through search than ever before. Already I’ve noticed on my Yahoo homepage that three or four stories from The Oregonian and other area newspapers are consistently linked from my “Top News” widget by default. Google News shows up for many “Query Deserves Freshness”-type searches already; how long before Google starts to layer in a location-sensitive component to that part of their algorithm?

Blogs

While blog results don’t typically get the same visibility in Universal Search that news results do, the recent discovery that Google is pulling excerpts and extracting sentiment from HyperLocal blogs seems to signify that Google may be moving in this direction. Outside.in already appears to be an attractive acquisition target, and I wouldn’t be surprised if they announce a partnership with at least one of the major search engines in 2010, particularly as HyperLocal blogs continue to gain market share at the expense of traditional local news.

Real-Time social recommendations and reviews

Yellow Pages companies have been hit hard by the 10-pack in terms of their organic search referrals. But integration of real-time or social recommendations into personalized search might be one way Google will placate them. The companies that partner with Google to display review content in Place Pages (Citysearch and CityVoter, for example) have already raised awareness of their brands among a lot of Google users, and the successful ones will turn into destination sites in their own right (which Yelp has already done to a large extent.)

For discovery-oriented searches like “Things to do in,” “Places to eat in,” or “Best bar in” it would not be difficult for the major engines to incorporate Twitter streams (or perhaps Facebook, in Microsoft’s case) for those searches already.

Inventory

Display of accurate local inventory is obviously a huge hurdle for both search engines and businesses to overcome, but the old Research Online, Buy Offline adage suggests the engine that is the first to figure it out will have discovered perhaps the “holy grail” of local search. We’ve already seen product ads tested as a new Adwords type in recent months, and Google’s integration of local inventory with products signals that they’re trying to stay at the front of this curve.

Events and calendars

When creating public calendars, Google has asked for location information for years, as well as offering the ability to map a location (even for private calendars) directly in the “Add Event” interface. Yahoo, of course, has Upcoming.org which also requires location information as part of its submission process. At some point, I think both search engines will display events from public calendars in universal search results, though probably further downstream than a number of other content types on this list.

Photos and videos

Perhaps the most oft-quoted piece of trivia in the search marketing industry is the fact that YouTube is the Internet’s second-largest search engine. Panoramio and Flickr have long offered users the ability to geotag their works. Many of these photos are already linked from Google’s de facto “city portal”- the authoritative OneBox that shows up for non-specific city searches (like this one.) We may soon start to see thumbnails of local videos or images for businesses showing up in Universal via the same interface as generic images and videos do already.

MyMaps

Chris Silver Smith already highlighted the value of optimizing MyMaps, so I won’t rehash his entire article; these MyMaps are already showing up in the sidebars of Place Pages, as well as “city portals” like this one. Google has consistently demonstrated a wiki-like commitment to the wisdom of the community of Google users…it seems to be only a matter of time before MyMaps start to show up in Universal search results.

Real Estate

The MLS’s days are numbered. I’d bet that Google Base 10-packs will be integrated into Universal results for “homes for sale in ____” searches by the end of 2010. This is going to be a game changer for real estate companies just like the 10-pack has been for local businesses. If you’re a small business in the real estate space, I’d start paying very close attention to the performance and optimization of your Google Base listings.

The bottom line for SMB’s

With the exception of the last one (real estate), if you’re a small business owner, most of these are going to be relevant for a wide variety of industries, and have a pretty low barrier to entry with respect to cost. They’re certainly longer-tail optimization strategies right now.

While I’d certainly start by “blocking and tackling” around my Local Search listings, keeping yourself aware of how Google is integrating local content into Universal Search in the coming year should give you a competitive edge in the long run.

Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.

is a Portland, OR Web Designer and a noted authority on Local SEO. He writes frequently about Local SEO topics at his blog, Mihmorandum. The Small Is Beautiful column appears on Thursdays at Search Engine Land.

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